Gift Shop #5

Gift Shop #5, Siena - opiniones y fotos

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3.5
21 opiniones
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Karen W
Charlottesville, VA118 aportes
Solitario
I read mixed reviews of this shop but since I was in Siena decided to investigate it for myself. The shop is filled with an interesting variety of ceramic pieces, so many that I wondered if they weren't all hand made. Additionally, the person behind the counter was unfriendly and unhelpful.
I decided to take my business elsewhere.
Escrita el 12 de abril de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

tlosas
San Antonio, FL1 aporte
Solitario
Owner is very helpful and friendly. Shopped all around Siena and found his prices to be the best. Went back three times to purchase objects I had seen in other shops at higher prices.
Escrita el 23 de enero de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

grnitpauls
Langley, WA1 aporte
Pareja
Gift Shop 5 was a welcome place to buy beautifully hand painted ceramics while we visited Siena. With lots of shops to choose from and prices always high but still variable, we were happy to find Gift Shop 5. Great variety, beautiful quality and reasonable prices.
The owner, Roberto, handled packing and shipping of our bowls and they arrived unbroken at our home safe and sound and a wonderful reminder of our stay in Siena.
The location of the shop tucked under the back of the Duomo is worth the trip to this lovely shop. Be sure to ask about the ancient grotto.
Escrita el 11 de enero de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Sonia P
Brisbane, Australia3 aportes
Amigos
My friend and i bought some beautiful ceramics from this store In September 2016.

We were quoted shipping cost of approximately EUR60 for our products. We chose to purchase here because their shipping costs were so much lower than what others were quoting us. As it turned out, shipping was EUR160 for me and for my friend close to 200 EUR - 3 times more than what we were told. I ordered 7 items and my friend something similar.

When we questioned Roberto about this, he basically washed his hands of it and referred us back to the shipping company.

As I said, the ceramics are very nice, however, if you do order, do not give authority for the shipping company to charge your credit card. It may also be worth considering arranging your own shipping or at least making certain the cost of shipping.
Escrita el 6 de enero de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

bn54
San Francisco, CA1 aporte
Pareja
I had 2 place settings that were 20+ years old, and I wanted to build up a larger number of place settings during our latest trip to Italy. Gift Shop #5 represented the artist from my old plates. We ordered 8 new place settings, all a slightly different pattern for mix & match. Roberto waited until I returned home and sent photos of my existing place settings, then he had the artist make 8 more different but coordinating patterned place settings.
Hubby also picked out a couple of fun platters at the store run by Roberto's mother.
All off the ceramics arrived today in perfect condition. The packaging was incredible with expanding foam, bubble wrap, and lots of tape. The shipping cost was less than we expected for 40+ pounds shipped internationally in a week.
We are so pleased that we found the perfect match for our existing dishes, and so happy to have everything arrive in perfect condition.
Now time to plan my next dinner party!
Escrita el 28 de diciembre de 2016
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

LakeGastonRetired
Littleton, Carolina del Norte177 aportes
Visited in October and loved the shop and in particular, a large hand painted platter. After a couple days shopping around Tuscany we returned to buy the platter. It wasn't cheap at 190 Euro, but they offered to discount it to 170 Euro to help defray shipping. They estimated US shipping with insurance to be 50-60 Euro for that size platter. We filled out a separate "Mailboxes" authorization form with customs info, shipping info, and our credit card authorization--but no amount.

The actual shipping charge the following week was 121 Euro, more than double the estimate. They deliberately lied to make the sale!

And there was no paperwork to eliminate the VAT tax. We went to the customs desk in the airport with the detailed receipt and charge slip but since the shop hadn't given us the appropriate form nothing could be done.

But the week after our trip, the platter arrived by FEDEX, well packed and intact. So it did come quickly and without any problem.

Bottom line: 1. Negotiate forcefully before buying. Don't worry about being rude. 2. Demand the VAT tax paperwork before paying. 3. Plan on carrying your purchase home with you. Or, if you ship, write down a "not to exceed" amount on the authorization.
Escrita el 4 de noviembre de 2016
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Charles D.A.
Saint-Cyprien-Plage, Francia431 aportes
Pareja
A la recherche d'une petite plaque en céramique de Sienne nous nous sommes arrêtés dans cette boutique. Nous avons trouvé. Rien d'exceptionnel mais quelques objets sympathiques. Il y a certainement mieux.
Escrita el 18 de agosto de 2016
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

the5reeds
Valley, WA60 aportes
Pareja
This is a nice shop with an excellent assortment of great ceramics from around Tuscany and Umbria. Prices seem fine ... as long as you don't ship. In fact, treat most anything Roberto tells you about shipping costs back to the U.S. as pure fabrication to make the sale. We bought a 24" oblong platter and olio dispenser and it was "discounted" to cover the cost of shipping. We were shown a price list and he said it would be 42 euros to ship everything. Right. Of course we were naive enough to believe him and gave him our Mail Boxes Etc credit card authorization as a separate transaction, and open ended (argh!).. on trust. Right. Well the actual shipping cost turned out to be 190 euros. When contacting him, he said it must have been a misunderstanding ... well it wasn't on our part.

We like the platter and it arrived very well packed and unscathed. My advice, unless you are willing to pay $200+ for shipping, is to take it with you and buy some bubble wrap and a duffel bag or suit case and carry it on. It is too bad such a nice place with nice ceramics has to cheapen the experience by being deceptive.
Escrita el 10 de mayo de 2016
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Nicole G
Essex, MA2 aportes
Familia
On a a recent family trip to Italy, we visited Gift shop #5 in Sienna. I fell in love with a dish pattern. I ordered a set of twelve. The dishes were made to order. They were shipped via a local mail box etc. when they arrived I was surprised by how well they they were packed. They look beautiful! I would not hesitate to buy and ship dishes back to the states from this store!
Escrita el 4 de setiembre de 2015
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

RDukeshire
Isla de Tybee, GA48 aportes
Familia
The owner was very friendly and helpful as I looked for some Tuscan pottery. He shipped it back to the U.S. And the packing was phenomenal. It all arrived in tact within 2 weeks of purchase date.
Escrita el 5 de julio de 2015
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

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