Lucky Snake Arcade & Sports Bar
Lucky Snake Arcade & Sports Bar
Lucky Snake Arcade & Sports Bar
3
De 11:00 AM a 11:00 PM
Lunes
11:00 AM - 11:00 PM
Martes
11:00 AM - 11:00 PM
Miércoles
11:00 AM - 11:00 PM
Jueves
11:00 AM - 11:00 PM
Viernes
11:00 AM - 11:00 PM
Sábado
11:00 AM - 02:00 AM
Domingo
11:00 AM - 11:00 PM
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3.0
14 opiniones
Excelente
4
Muy bueno
3
Promedio
2
Mala
2
Horrible
3
Dave M
1 aporte
ago. de 2023
My wife and I took our nieces there on 8/7/2023. Both VR experiences were out of order. Multiple games took the credits from our game cards, but then didn't work. They were running a promo for "free parking when you spend $75 or more". We spent $150 on game cards, so we spent plenty to qualify. Parking was prepaid ($25) via an app...you had to pay before leaving your car. The options to get free parking, according to the TV screen advertising the promo, were to visit the Lucky Snake VIP desk or call a phone number. No one was at the VIP desk for an extended period of time, so we figured we would call the number. The number went to recorded message and then voicemail, but the voicemail was full. The promo said it had to be redeemed the same day, so we tried the VIP desk again...no one there. We had to get on the road, so we kept trying the phone number. We didn't get ahold of someone until the next day (today), and we were told that it was too late...they would have given us a code for the parking. How? It was prepaid! The staff in general was not very pleasant or helpful either. The bait-and-switch with the free parking promo is just awful. I sent them a DM with this info, and they quickly responded saying that management would like my email address and phone number to resolve the issue. Guess what their resolution was...NOTHING - THEY NEVER REACHED OUT AND NEVER RESPONDED TO MY FOLLOW UP DM SAYING THAT I WAS GOING TO POST THIS REVIEW. I'll be sure to drop this review on Google, Yelp, etc. as well. And this isn't about the $25...it's the fact that another business thinks it's acceptable to take advantage of their customers, run a half-assed operation, and charge a premium for it.
Escrita el 21 de agosto de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello Guest,
We hope that you are safe and sound! Please accept our sincerest apologies for any inconvenience these may have caused you. We greatly appreciate your feedback as this gives us the avenue to improve on the option of games that we have we will surely look into this has try to upgrade it in the future. Rest assured we have certainly taken your feedback and shared it with our dedicated team to investigate. We will surely look into this and make sure this will not be repeated in the future.
Regards,
Customer Service.
Escrita el 4 de marzo de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
ramblinvan
NYC25 aportes
ago. de 2023 • Familia
The arcade is HUGE! But big doesn't always mean better. Arcade is new and clean but variety is lacking. Tons of display cases with high dollar items disguised as "Cut the rope machines". Seems like all those machines are there to fill the empty space. Claw machines were impossible to win even a little item. I didn't see 1 kid walking around with a prize over 3 days! At least throw a few inflatable ball claw machines to make them feel like they won something! Speaking of winning. Don't bother trying to accumulate tickets for prizes. Even the crappy prizes have ridiculous ticket amounts. Drop $200 and leave with a keychain and lollipop! Service agents were sparce. Good luck if a game breaks down. Camelback resorts arcade is 10X better as is any Dave & Busters. They are on the right track buy need to change out a lot of the machines to make it great. Racetrack is a great addition and something different! Huge potential but unfortunately not there yet.
Escrita el 18 de agosto de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello Guest,
We hope that you are safe and sound! Please accept our sincerest apologies for any inconvenience these may have caused you. We greatly appreciate your feedback as this gives us the avenue to improve on the option of games that we have we will surely look into this has try to upgrade it in the future.
Regards,
Customer Service.
Escrita el 4 de marzo de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
WCU1
Fairfax, VA96 aportes
ago. de 2023 • Familia
First thing is the location. It is located on the boardwalk.
Parking and safety is paramount. We went on a Friday afternoon and it felt okay. I saw heavy police presence on bikes multiple times during our short walk to the location. We lucked out and found street parking which was $1.50 with a max of 10 hours on New Jersey Ave. For reference the other hotel parking lot rates was a flat $30. A 5 minute walk from the street metered spot to the entrance.
The arcade was good. Lots of glitz and glam and loud music. Pinball room was good. Food including pizza by the slice was an option. The games itself was mostly updates but I'd say about 10% of the games were out of order. There were maybe 10-15 claw machines. $25 got us 290 credits and most games were between 20 and some as few as 10 credits.
Personally I'd prefer a Dave and Busters, due to parking and overall experience but if you are already there at the beach, sure.
Parking and safety is paramount. We went on a Friday afternoon and it felt okay. I saw heavy police presence on bikes multiple times during our short walk to the location. We lucked out and found street parking which was $1.50 with a max of 10 hours on New Jersey Ave. For reference the other hotel parking lot rates was a flat $30. A 5 minute walk from the street metered spot to the entrance.
The arcade was good. Lots of glitz and glam and loud music. Pinball room was good. Food including pizza by the slice was an option. The games itself was mostly updates but I'd say about 10% of the games were out of order. There were maybe 10-15 claw machines. $25 got us 290 credits and most games were between 20 and some as few as 10 credits.
Personally I'd prefer a Dave and Busters, due to parking and overall experience but if you are already there at the beach, sure.
Escrita el 15 de agosto de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello Guest,
We hope that you are safe and sound! Please accept our sincerest apologies for any inconvenience these may have caused you. We greatly appreciate your feedback as this gives us the avenue to improve on the option of games that we have we will surely look into this has try to upgrade it in the future.
Regards,
Customer Service.
Escrita el 4 de marzo de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Margaret L
Branchburg, Nueva Jersey144 aportes
ago. de 2023 • Familia
Lots of interesting and fun arcade games. The Raceway was exceptional and have to mention two outstanding employees Nikki and Waysim. Check in with Nikki was seamless and Waysim was attentive to safety and very hard working.
Escrita el 5 de agosto de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Dear Guest,
We hope you and your family is safe and sound! Thank you for taking the time to share your recent experience with us. We appreciate your compliments regarding our friendly Arcade staff. It was our pleasure to have hosted. We really appreciate you for taking out your precious time to give us your valuable feedback. We are glad to know that you had a great time at the Arcade. It is always motivating on our end to receive commendable feedback from our valued guests like you. We can't wait to welcome you back soon!
Regards,
Customer Service.
Escrita el 4 de marzo de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
R T
1 aporte
jul. de 2023 • Familia
Customer service at this place is nonexistent. I’ve left messages going back over a year and a half regarding claw machine games that take the credits then don’t work. It’s never the same machine. This has happened at least 10 times over the year and a half. You could find a staff member who calls someone else on their radio but no one ever comes.
Multiple complaint submissions on their web page and Facebook. No response! Why even have these options? Probably because upper management assumes people are actually doing their job, which isn’t the case.
I was there last weekend. There was a deal on Groupon. We go to get the credits and while we’re approaching the girl working the desk she just gets up and leaves. We ask for help to see if there is another area to get the credits and they send us on a wild goose chase.
We go back to the desk after 20 minutes and no one’s there. Now there are two other groups waiting for their credits as well.
A manager comes over, with another employee and instructs him what needs to be done. It was his first time doing this. No joke.
I ask if the guy is a manager and he says yes. Since I had the chance I told him I’ve sent in numerous messages about the claw machine issues. I told him why even have that option if no one ever gets back to you? He acknowledged that there is an issue and they are working on it. The guy was receptive to my feedback and wasn’t a jerk. It just stinks that a manager is aware of this and nothing improves.
A word of caution. Be prepared to feel the effects of them being understaffed since the day they opened. If a claw machine takes your credits and doesn’t work, don’t waste your time trying to get someone to fix it.
Why do we return? When young kids have fun there, they want to keep coming back. They have a short memory of machines cheating them.
It’s an overall fun place for kids. Just hope you don’t have any issues there.
Multiple complaint submissions on their web page and Facebook. No response! Why even have these options? Probably because upper management assumes people are actually doing their job, which isn’t the case.
I was there last weekend. There was a deal on Groupon. We go to get the credits and while we’re approaching the girl working the desk she just gets up and leaves. We ask for help to see if there is another area to get the credits and they send us on a wild goose chase.
We go back to the desk after 20 minutes and no one’s there. Now there are two other groups waiting for their credits as well.
A manager comes over, with another employee and instructs him what needs to be done. It was his first time doing this. No joke.
I ask if the guy is a manager and he says yes. Since I had the chance I told him I’ve sent in numerous messages about the claw machine issues. I told him why even have that option if no one ever gets back to you? He acknowledged that there is an issue and they are working on it. The guy was receptive to my feedback and wasn’t a jerk. It just stinks that a manager is aware of this and nothing improves.
A word of caution. Be prepared to feel the effects of them being understaffed since the day they opened. If a claw machine takes your credits and doesn’t work, don’t waste your time trying to get someone to fix it.
Why do we return? When young kids have fun there, they want to keep coming back. They have a short memory of machines cheating them.
It’s an overall fun place for kids. Just hope you don’t have any issues there.
Escrita el 21 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Dear Guest,
We would like to apologize for the late response, we appreciate and take our guests feedback with due care and attention. We are committed in our endeavor to offer best of the services to guests. Therefore, our guests’ views, feedback and suggestions are extremely valuable for us as it helps us make our services and offering customer-centric.
With due care, we have noted all your comments. we make sure that none of our customer go unsatisfied. However, looking at the peak seasons, rush hours and ongoing offers we expect our customers to co-operate the same way.
When it comes the resources and amenities offered at Island Waterpark we make sure that each customer follows the Que rules and gives an equal opportunity to the other customers too. We understand you have had lots of issues while your visit and we highly regret your inconvenience.
Hope you would give us another chance to serve best of our hospitality.
Regards
Customer Service.
Escrita el 4 de marzo de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Frank Clampffer
Filadelfia, Pensilvania3 aportes
jun. de 2023 • Amigos
The pinball machines were in great shape. It looks like management hired some experienced techs. The old videoe games were also in good shape. Fun place to play!
Escrita el 19 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Dear Guest,
We hope you and your family is safe and sound! Thank you for taking the time to share your recent experience with us. We appreciate your compliments regarding our the pinballs. It was our pleasure to have hosted. We really appreciate you for taking out your precious time to give us your valuable feedback. We are glad to know that you had a great time at our Arcade. It is always motivating on our end to receive commendable feedback from our valued guests like you.
We can't wait to welcome you back soon!
Regards,
Customer Service.
Escrita el 4 de marzo de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Eric R
Nueva York, estado de Nueva York9 aportes
may. de 2023
We had a 1:50 PM appointment for Raceway carts. We had to wait 1.5 hours before our 10 lap ride. Very disorganized and not worth the money or wait.
Escrita el 20 de mayo de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Dear Guest,
We hope you are doing well, we apologize for the late response and appreciate your patience. We totally understand how frustrating this could have been. Rest assured we have certainly taken your feedback and shared it with our dedicated team to investigate. We will surely look into this and make sure this will not be repeated in the future.
Regards,
Customer Service.
Escrita el 4 de marzo de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Christina F
1 aporte
abr. de 2023 • Familia
Absolutely HORRIBLE!
We just stayed this past weekend.
We booked the Family Fun Package, that included the following
(4) $50 game cards - 1 $50 card didn’t even work !
(4) games of bowling - it only kept letting it go to 1 player at a time.
(4) rock climbing- that was CLOSED !
(4) mini golf - originally we were told it would be ready the next morning.
That next morning we were told it’s closed for good !
They advertised half price go Karts but said that promotion is over, but it is still listed online.
You could never find a staff member!
I know nothing is perfect but this was just horrible!
We just stayed this past weekend.
We booked the Family Fun Package, that included the following
(4) $50 game cards - 1 $50 card didn’t even work !
(4) games of bowling - it only kept letting it go to 1 player at a time.
(4) rock climbing- that was CLOSED !
(4) mini golf - originally we were told it would be ready the next morning.
That next morning we were told it’s closed for good !
They advertised half price go Karts but said that promotion is over, but it is still listed online.
You could never find a staff member!
I know nothing is perfect but this was just horrible!
Escrita el 12 de abril de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Dear Guest,
We hope you are doing well, we apologize for the late response and appreciate your patience. We totally understand how frustrating this could have been. Rest assured we have certainly taken your feedback and shared it with our dedicated team to investigate. We will surely look into this and make sure this will not be repeated in the future. We would request you to give us another chance to make sure everything is perfect. We can't wait to welcome you back.
Regards,
Customer Service.
Escrita el 4 de marzo de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Morafearna
Wrightsville, Pensilvania40 aportes
abr. de 2023 • Pareja
The Pinball Galleria is worth a visit. Nice variety of pinballs. Most were in working order. 1.00 per game. Also had old school arcade games. The rest of the arcade was mostly all redemption games.
Escrita el 5 de abril de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello Guest,
We hope that you are safe and sound! Please accept our sincerest apologies for any inconvenience these may have caused you. We greatly appreciate your feedback as this gives us the avenue to improve on the option of games that we have we will surely look into this has try to upgrade it in the future.
Regards,
Customer Service.
Escrita el 4 de marzo de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Summer C
Estados Unidos4 aportes
ene. de 2023 • Familia
Lucky Snake is a huge arena of games, mini-golf, a race track, climbing wall, etc. When we walked in we were greeted warmly. My family and I got to meet Nikki and she is wonderful. Very professional. She had great suggestions for our family. Ms. Michele was also wonderful and kind. The comradely here at Lucky Snake is palpable. Everyone seems to get along like a close family. Our son had a great time playing games and towards the end of the night got a few nice prizes with his tickets, with Eric Williams and Joseph Hunter. These two young men had all of us cracking up. They helped our son make good prize selections. We’re really looking forward to coming back soon! Thank you Nikki, Michelle, Eric and Joseph!
Escrita el 20 de enero de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Dear Guest,
We hope you and your family is safe and sound! Thank you for taking the time to share your recent experience with us. We appreciate your compliments regarding our friendly Arcade staff. It was our pleasure to have hosted. We really appreciate you for taking out your precious time to give us your valuable feedback. We are glad to know that you had a great time at the Arcade. It is always motivating on our end to receive commendable feedback from our valued guests like you. We can't wait to welcome you back soon!
Regards,
Customer Service.
Escrita el 4 de marzo de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
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Preguntas frecuentes sobre Lucky Snake Arcade & Sports Bar
- Lucky Snake Arcade & Sports Bar está abierto:
- dom - vie 11:00 - 23:00
- sáb - sáb 11:00 - 02:00
- Hoteles cerca de Lucky Snake Arcade & Sports Bar:
- (0.26 km) Hard Rock Hotel & Casino Atlantic City
- (0.12 km) Showboat Hotel Atlantic City
- (0.14 km) CozySuites at Showboat
- (0.29 km) Ocean Casino Resort
- (0.34 km) Spacious Boardwalk 2BR 3BA Condo by CozySuites
- Restaurantes cerca de Lucky Snake Arcade & Sports Bar:
- (0.11 km) Bricker’s Burgers
- (0.12 km) Surf Bar
- (0.11 km) Atlantic City Eatery (ACE)
- (0.06 km) Seashore seafood buffet showboat
- (0.20 km) Sugar Factory - Atlantic City
- Atracciones cerca de Lucky Snake Arcade & Sports Bar:
- (0.23 km) Hard Rock Casino
- (0.19 km) The Atlantic City Experience
- (0.22 km) Exhale Spa + Bathhouse
- (0.28 km) Ocean Casino Resort - Casino
- (0.28 km) Hard Rock Cafe Atlantic City