The Old Prison
De 09:00 AM a 04:00 PM
Lunes
09:00 AM - 04:00 PM
Martes
09:00 AM - 04:00 PM
Miércoles
09:00 AM - 04:00 PM
Jueves
09:00 AM - 04:00 PM
Viernes
09:00 AM - 04:00 PM
Sábado
09:00 AM - 04:00 PM
Domingo
09:00 AM - 04:00 PM
Acerca de
Duración: 1-2 horas
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3.5
3.5 de 5 burbujas275 opiniones
Excelente
91
Muy bueno
70
Promedio
47
Mala
30
Horrible
37

Catalina
Provincia de Málaga, España75 aportes
3.0 de 5 burbujas
ene. de 2024 • Pareja
This place has a nice ambience and the food was ok but the staff were a bit disconcerting .
Two blokes were working ok one cooking and one taking orders .
One women was also doing something but two others girls just stood behind the counter one eating chips the other nose deep in her phone .
Both seems annoyed to be interrupted when collecting one’s food
Escrita el 14 de enero de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

philip w
148 aportes
3.0 de 5 burbujas
dic. de 2023 • Familia
Hi we went there at lunchtime and have been here many times previously before the pandemic. Upon arrival the staff were not that friendly and were on their phones only the chef engaged with us. We had some lunch which ws good but the service is non existent.all the time the staff are on their phones or eating whilst behind the counter. The place was less than a third occupied. Would we return, probably not I would try another place.
Escrita el 10 de diciembre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

5.0 de 5 burbujas
nov. de 2023 • Amigos
Really nice place. New menu really good. Always so busy even in November. Food keeps getting better and better
Escrita el 26 de noviembre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

HappyDays
5 aportes
1.0 de 5 burbujas
nov. de 2023 • Amigos
Very disappointed!
It was almost a surprise to them when we turned up as a large group despite booking for 30.
They were clearly not ready!
Tables had to be arranged as they weren’t not set up for us. This turned out to be easier to do ourselves!

They took our orders and started cooking food - so we ended up eating whilst others were still ordering - we didn’t get to eat together and some food took so long.
They’d have been better off taking all the food orders and then bringing the food out - like most places do.

Value for money is not on their agenda here, charging for a child’s breakfast yet serving the same amount of food for an adult?
I had ordered a full English - they either need to serve this on a smaller plate or fill the plate as intended and we did wonder where the rest was! Sausage butties came with two sausages dumped inside a brioche roll so you had to cut the sausages long ways yourself.
Staff came across moody and unhelpful, generally not a friendly welcoming place but hey it’s an old prison perhaps that’s part of an act, uniforms would help if that’s the intention.
Personally, not recommended.
Escrita el 26 de noviembre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

John
2 aportes
2.0 de 5 burbujas
nov. de 2023 • Amigos
Such a pity as has the potential to be a really nice place to stop. However once again staff unhelpful and not seeming to understand or just too lazy to help. I asked about the contents of the delicious looking cakes.... "it's on the front", was the answer. I said it's too small to see, "on the front".... In exasperation I just decided on a brownie.... I did suggest if they can't explain what is in their cakes perhaps they could make their ingredients more legible and not requiring a microscope.
After being handed the brownie on a paper plate with no fork, I think the manageress must have noticed that I was going to have difficulty being disabled with a walking stick, support dog in tow and my wallet in the other hand now waiting to be handed the coffee. She stepped in as she has done previously to offer delivery to the table. I won't go on about the sticky table where our phones, clothing and hands stuck to.... Or the precariously unstable chair I was on(I'm quite heavy). Such a pity.
I really think better staff are required or more training and people with common sense.
Escrita el 2 de noviembre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Gidders3
Seal, UK104 aportes
3.0 de 5 burbujas
oct. de 2023 • Familia
Have driven past here many times and finally decided to stop for lunch. Menu is ok, but strange atmosphere. Staff all standing round yet you have to order at the counter and then collect all your food from the hot pass when it’s ready and your buzzer goes off. The kitchen extract was not switched on so it was hugely smoky and stale oil smell. Food was actually quite good, but it needs some enthusiasm and passion putting in to improve it. Random guy wandering round in a beanie hat clearing tables… still not entirely sure if he actually works there.
Escrita el 26 de octubre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Thank you for visiting us and sharing your feedback. We're glad you enjoyed the food and apologise for the atmosphere and service not meeting your expectations. We've addressed the kitchen extraction issue and are reviewing our service approach for better clarity and hospitality. Your insight is invaluable to us, and we hope to welcome you back for a more enjoyable experience.
Escrita el 2 de noviembre de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Wilson!
2 aportes
2.0 de 5 burbujas
oct. de 2023 • Pareja
We visited yesterday at 3pm (the website advertises open until 4pm) for a mid afternoon coffee / bite to eat. This is somewhere we’ve been curious about but never been before. The potential for this lovely cafe is clear but our visit was a disappointment. Although the cafe was very quiet (only 5 guests in total), I felt we were an imposition to the staff and we were not made to feel welcome. The staff appeared to be disinterested. To fair they were cleaning and tidying the kitchen but the cafe should still be operating to their advertised times. The tables appeared clean but were very sticky. When ordering coffee, the server pointed to a coffee jug by the window which was almost empty. There was no fresh water in the jugs but I felt it would be an imposition to ask for more, as they were clearly wanting to go home. The food on offer was limited, no hot food available (kitchen closed at 3pm, fair enough). Settled for a prepackaged sandwich. I fully appreciate that during quiet spells, cafes may choose to close early but the lack lustred approach of the staff was such a shame. This could be such a thriving, vibrant business. The venue is brilliant - what place could potentially be more character fulfilling than an old prison?!? It seems a crime not to create a better visitor experience with all that’s already available. A friendly plea to the owners to seek a reduced sentence, provide your staff with customer service training and some oomph and energy, it’s not hard labour! This cafe is a gem well worth saving from the chop!
Escrita el 18 de octubre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
We're sorry your visit didn't meet expectations. It's disappointing to hear that our service and atmosphere didn't reflect the unique potential of our café, especially in such a distinctive setting. Please know we're addressing these issues with our team to ensure every guest feels welcome and enjoys a vibrant experience, right up until closing time. Thank you for your valuable feedback. We hope to have the opportunity to show you the improvements and the true charm of our café in the future.
Escrita el 2 de noviembre de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Dave P
Tetbury, UK168 aportes
3.0 de 5 burbujas
oct. de 2023 • Pareja
Arrived there lunch time, not a lot left in the chiller cabinet, all inside seating taken as not a large establishment, seating outside available, ordered tomato and roasted red pepper soup, when it arrived it was butter nut squash! The staff didn't have very good customer service skills, it felt like it was an inconvineance to ask for anything, us chaps had a full English each which was very nice, but don't think we will be rushing back.
Escrita el 7 de octubre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
We appreciate you dining with us and sharing your feedback. Our apologies for the soup mix-up and the limited selection during your visit. We're also addressing your concerns about customer service with our team to ensure a welcoming experience for all. Glad you enjoyed the full English breakfast, and we hope you'll give us another chance to impress you in the future.
Escrita el 2 de noviembre de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

oogie b
1 aporte
2.0 de 5 burbujas
set. de 2023 • Familia
Would be nice if I didn't have to burn my fingers carrying the food from the counter. The staff aren't helpful at all and the food is average
Escrita el 7 de setiembre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
We're sorry to hear that you hurt your fingers while carrying your food from the counter. This is certainly not the experience we want any of our guests to have. We're looking into immediate solutions to prevent this from happening again. We also apologise if our service fell short of expectations. Please know that we're addressing these issues with our staff to ensure a more helpful and positive experience in the future. Your feedback is invaluable, and we sincerely hope to have the opportunity to make things right for you on your next visit.
Escrita el 2 de noviembre de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Alison T
Chichester, UK216 aportes
4.0 de 5 burbujas
jul. de 2023
We stopped here for lunch and had excellent panninis. Unusual building with original cells in to view plus a rural life exhibition. A handy stop. Friendly staff
Escrita el 23 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Thank you for stopping by and for the positive review! We're delighted you enjoyed the paninis and our unique setting. It's great to hear our staff made your visit a friendly and pleasant one. We look forward to serving you again soon!
Escrita el 2 de noviembre de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

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The Old Prison (Northleach) - Tripadvisor

Preguntas frecuentes sobre The Old Prison

The Old Prison está abierto:
  • dom - sáb 09:00 - 16:00