My Sedan
3.5
De 12:00 AM a 11:59 PM
Lunes
12:00 AM - 11:59 PM
Martes
12:00 AM - 11:59 PM
Miércoles
12:00 AM - 11:59 PM
Jueves
12:00 AM - 11:59 PM
Viernes
12:00 AM - 11:59 PM
Sábado
12:00 AM - 11:59 PM
Domingo
12:00 AM - 11:59 PM
Acerca de
Duración sugerida
Más de 3 horas
Sugiere ediciones para mejorar lo que mostramos.
Mejorar este perfilTours y experiencias
Explora distintas formas de experimentar este lugar.
Vista completa
Las formas más populares de disfrutar de My Sedan y otras atracciones cercanas
La zona
Dirección
Comunícate directamente
Hacer un aporte
3.5
137 opiniones
Excelente
79
Muy bueno
4
Promedio
5
Mala
4
Horrible
45
AshBell14
Nashville, TN2 aportes
ago. de 2023 • Familia
Horrible experience!Told me & my kids we would be stranded in NY & not coming to get us bc they showed up at wrong time 1 job!
Escrita el 25 de agosto de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello Ashley,
We're sorry to hear about your experience, and we truly appreciate your feedback.
However, based on our records, the pickup time was scheduled in accordance with the contract terms we have with Costco travel and the driver was present at the designated time. We strive to accommodate last minute changes whenever possible, and we regret that we couldn't accommodate yours in this instance.
Our team aims to provide excellent service, and we regret any inconvenience this may have caused.
Escrita el 26 de agosto de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
marylene G
Bouzy-la-Foret, Francia1 aporte
jul. de 2023 • Familia
Une belle anarque !!!
Cette société n'est pas fiable notre avion est arrivée avec quelques minutes de retard, plus de navette pour nous emmener à l'hôtel. Nous avons été obligé de prendre un taxi.
Lorsque je vais sur l'application pour être remboursé on indique que je dois contacter la société et quand je les contacte ils me répondent que je dois faire la demande de remboursement par internet..
A éviter
Cette société n'est pas fiable notre avion est arrivée avec quelques minutes de retard, plus de navette pour nous emmener à l'hôtel. Nous avons été obligé de prendre un taxi.
Lorsque je vais sur l'application pour être remboursé on indique que je dois contacter la société et quand je les contacte ils me répondent que je dois faire la demande de remboursement par internet..
A éviter
Escrita el 28 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello,
I sincerely apologize for the inconvenience you experienced with our shuttle service.
We understand the frustration caused by the lack of a shuttle upon your delayed arrival, and we deeply regret the confusion in the reimbursement process.
Please send us an email to reservations@mysedan.com including your reservation number and we will follow up on your refund request momentarily.
Escrita el 29 de julio de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
staffs22
merseyside25 aportes
jul. de 2023 • Familia
We booked this transfer through Attraction tickets. We arrived at JFK airport after a 7 hour plus flight. Our transfer was around 35 minutes late which we accepted and did not complain. after we got to the hotel I realised I had lost my hoodie but wasn’t sure where. I called My Sedan but didn’t get through we tried twice more but still no reply. For the next few days we enjoyed the sights of New York and on our last day I rang the company to ask about my hoodie which the driver who brought us had however he wasn’t working and had no way of getting it to me or the driver picking us up so they kept it! I understand I hadn’t been able to get through to them to ask for my hoodie before our last day but they didn’t ring and ask me had I lost it either, They said they had multiple drops that day but nevertheless they must have had everyone’s details so could have checked whose it was. Thank fully it was only a hoodie and not something more valuable. They found my hoodie, didn’t attempt to ring me to check if I had lost it so just kept it!
Not a great service if lost items are just kept and no effort made to trace the owners!!
Our return journey was problem free and driver arrived on time,
Not a great service if lost items are just kept and no effort made to trace the owners!!
Our return journey was problem free and driver arrived on time,
Escrita el 8 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Dear valued customer,
we apologize for the inconvenience caused during your transfer and the subsequent loss of your hoodie. We understand your frustration and would like to assist you in retrieving your item.
Kindly send an email to reservations@mysedan.com with the details of your lost hoodie, and our team will make every effort to locate it and arrange for its return.
Escrita el 15 de julio de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
James M
1 aporte
jul. de 2023 • Pareja
The driver was almost to the hotel for pickup to airport (was already late) , but flight got cancelled until the next day. I called immediately, but this company would neither refund or re-schedule the ride. Beware.
Escrita el 7 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello James,
We sincerely apologize for the inconvenience and the negative experience you encountered. We understand the frustration caused by the driver's delay and the subsequent cancellation of your flight.
Please send us an email at info@mysedan.com with your confirmation number so we can investigate this matter further.
Escrita el 8 de julio de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Amanda M
1 aporte
jul. de 2023 • Pareja
Booked through Costco. Driver was already late to pick us up and while we’re waiting, our flight was canceled. We immediately called the company to tell them. We told them we would need the ride the next day instead of that day and they refused. Horrible customer service. Do not book through them.
Escrita el 7 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello,
We apologize for the inconvenience and disappointment you experienced with our service. We understand the frustration of a late pick-up and the added stress of a canceled flight.
We regret that we were unable to accommodate your request for rescheduling. Please send us an email at info@mysedan.com with your Costco confirmation number so we can investigate this matter further.
Escrita el 8 de julio de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Jason G
8 aportes
may. de 2023 • Pareja
Ameer our driver was awesome. He was actually early at the airport and service leaving the hotel was very pro.pt! 5 minutes off is great considering new York traffic. I'll admit the reviews I read ha me worried and made me feel like it was a sketchy operation. Ameer proved them all wrong and provided great service and was very friendly! I wouldn't hesitate to use this service again. Thanks again Ameer you were great!
Escrita el 17 de mayo de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello,
Thank you for your fantastic 5-star review!
We are thrilled to hear that Ameer, our driver, provided you with an awesome experience. It's great to know that he was punctual and even arrived early at the airport. We understand that navigating through New York traffic can be challenging, so we appreciate your understanding in the slight delay of just 5 minutes. We are delighted that Ameer's professionalism and friendly service exceeded your expectations, proving any concerns or worries from previous reviews wrong.
We are grateful for your recommendation and look forward to serving you again in the future.
Escrita el 20 de mayo de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Dorawest2009
Mount Dora, FL13 aportes
abr. de 2023
My Sedan is wonderful. We booked our trip thru Costco Travel. When we landed at EWR the driver was there before us. What a nice gentleman and good mini van for out ride to NYC. It was the same for our trip back to the airport. This driver Was Antoine. He was also a great driver in a Large SUV. Don't think we would have gotten car service by ourselves
Escrita el 26 de abril de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello Dora,
Thank you for letting us and the community know about your fantastic experience with us!
Antoine will love to read the kind words you left about his service!
Thank you for the feedback and we hope you visit us again!
Escrita el 30 de abril de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
CultureFiend
2 aportes
mar. de 2023 • Solitario
Antoine filled in for a shuttle I booked on Go Airlink NYC. He was quite early [30 minutes], pleasant, charming, and friendly. Would not hesitate to ask for him again.
Escrita el 30 de marzo de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello,
Thank you for letting us and the community know about your fantastic experience with us!
Antoine will love to read the kind words you left about his service! Thank you for the feedback and we hope you visit us again!
Escrita el 9 de abril de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
fleurdelis504
Nueva Orleans, LA11 aportes
feb. de 2023 • Amigos
Round trip limo transfers were included in travel package purchased thru Costco. Was very hesitant after reading the negative reviews. Expectations were very low! Couldn’t have been happier with the communication, professionalism and punctuality. Would not hesitate to use My Sedan for all of my future travels to NY.
Escrita el 27 de febrero de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello Hope,
We would not be able to grow and develop without feedback like yours.
We are thrilled you had a great experience with us and hope to see you again soon.
Escrita el 4 de marzo de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Chelsea W
Morehead City, Carolina del Norte7 aportes
feb. de 2023
I used MySedan through Costco Travel from Newark Airport into NYC and back. Both drivers MBAREK (car #402) and Rachid (car #381) were very prompt, communicative, and kind.
Escrita el 22 de febrero de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hello,
Thank you for letting us and the community know about your fantastic experience with us!
Mbarek and Rashid will love to read the kind words you left about their service! Thank you for the feedback and we hope you visit us again!
Escrita el 4 de marzo de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Roam766436
1 aporte
Dear Julia
I send you last wednesday a email with my booking code.
To be sure that you get this information also via this website my confirmation number is 438703.
Please transfer my money as promissed in your response.
ROAM766436
Julia K
Nueva York, estado de Nueva York
Hi,
Thank you for your message.
I just double checked this reservation and I can confirm that the refund for reservation 438703 was paid out in full on October 30, at 09:19 AM. Usually these arrive immediately but could take up to 5 business days depending on your bank.
Hopefully this resolves this matter and hopefully this isolated incident has not tarnished your view of our company.
Kindest regards,
Julia
¿Este es tu perfil de Tripadvisor?
¿Es el propietario o administrador de este establecimiento? Solicite su perfil gratis para responder las opiniones, actualizar su perfil y mucho más.
Solicita tu perfilMy Sedan (Nueva York) - Qué SABER antes de ir (ACTUALIZADO 2023) - Tripadvisor
Preguntas frecuentes sobre My Sedan
- Según los viajeros de Tripadvisor, estas son las mejores formas de disfrutar de My Sedan:
- Traslado privado desde los aeropuertos de Nueva York para llegadas con todo incluido (desde S/ 672.99)
- Traslado privado desde los aeropuertos de Nueva York para salidas con todo incluido (desde S/ 633.73)
- Traslado privado en la ciudad de Nueva York con todo incluido: del aeropuerto o Manhattan al puerto donde atracan los cruceros (desde S/ 287.52)
- Traslado privado en la ciudad de Nueva York con todo incluido: del puerto donde atracan los cruceros al aeropuerto o a Manhattan (desde S/ 564.56)
- Transporte privado con todo incluido entre aeropuertos de Nueva York (desde S/ 317.80)