Windmill Beach Villa And Hotel
43 Porutota Rd Muhudu Mw, Negombo 11500 Sri Lanka
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S/ 131 promedio por noche, del 7/10 al 8/10
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3.0
N.º 114 de 129 casas de huéspedes en NegomboUbicación
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CATEGORÍA DEL HOTEL
Las calificaciones por estrellas indican el nivel general de las características, los servicios y las comodidades que se pueden esperar. Este establecimiento recibe su clasificación de acuerdo con Giata.
Servicios del establecimiento
Restaurante
Actividades infantiles (Ideal para niños / familias)
Ubicación
43 Porutota Rd Muhudu Mw, Negombo 11500 Sri Lanka
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Puntuación: 36 de 100
36
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STRESSFUL HOLIDAY!!!!!!!!
Me and my friends decided to spent our weekends here in Windmill Beach and Villa Hotel! But our weekends which was suppose to be fun became a nightmare😞 from the moment we checked in until we checked out.
1. We booked for two family room since we are a group of adults and kids. Before we book the room, one of my friend is already communicating with the owner(by the way the owner and her husband is so amazing) informing how many adults and kids will be coming to each room and the owner says it is fine as long as we were okay and can manage to each room or else they will offer us a extra room with a very less price, which we declined since we were okay in the rooms. But the lady in the counter won’t allow us to stay and saying that the capacity for the family room is only 2 adults and 2 kids, and in front of us that lady were talking to the other staff and they were making comments againsts us which made us very uncomfortable.
2. The staff in the restaurant is very RUDEEEEEEE!!!! The auntie who is always telling us things, not to walk in the hallway, looking at us with full of judgement, and we have bring our speaker and play music and she kept on telling us to volume it down since the owner’s relative just died few days back (if you want a quiet place you shouldn’t have accepted booking) and everytimewe were ordering foods she always complains saying like this like - she was acting like she is the owner of the hotel and really rude. During the lunch time she asked us to transfer to another table so she can clean our table and we told her that we were still eating but did not listen to us and took the plates. That is in the first day of our stay and until the second day of our stay she did not leave us alone she forced us to check out at 12:00 noon when we already spoke to the owner saying we can check out at 2:00 pm but anyways we check out early.
The place is perfect actually but the staffs really make the place not quite good only the ladies staff but the other staff they were fine. I hope the management will do something to their staffs like training on how to handle costumers or else you will lost the costumers!!!!!!
The owner is really good but her staff should learn the proper communication especially with the guests!!!!!!
Me and my friends decided to spent our weekends here in Windmill Beach and Villa Hotel! But our weekends which was suppose to be fun became a nightmare😞 from the moment we checked in until we checked out.
1. We booked for two family room since we are a group of adults and kids. Before we book the room, one of my friend is already communicating with the owner(by the way the owner and her husband is so amazing) informing how many adults and kids will be coming to each room and the owner says it is fine as long as we were okay and can manage to each room or else they will offer us a extra room with a very less price, which we declined since we were okay in the rooms. But the lady in the counter won’t allow us to stay and saying that the capacity for the family room is only 2 adults and 2 kids, and in front of us that lady were talking to the other staff and they were making comments againsts us which made us very uncomfortable.
2. The staff in the restaurant is very RUDEEEEEEE!!!! The auntie who is always telling us things, not to walk in the hallway, looking at us with full of judgement, and we have bring our speaker and play music and she kept on telling us to volume it down since the owner’s relative just died few days back (if you want a quiet place you shouldn’t have accepted booking) and everytimewe were ordering foods she always complains saying like this like - she was acting like she is the owner of the hotel and really rude. During the lunch time she asked us to transfer to another table so she can clean our table and we told her that we were still eating but did not listen to us and took the plates. That is in the first day of our stay and until the second day of our stay she did not leave us alone she forced us to check out at 12:00 noon when we already spoke to the owner saying we can check out at 2:00 pm but anyways we check out early.
The place is perfect actually but the staffs really make the place not quite good only the ladies staff but the other staff they were fine. I hope the management will do something to their staffs like training on how to handle costumers or else you will lost the costumers!!!!!!
The owner is really good but her staff should learn the proper communication especially with the guests!!!!!!
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Fecha de la estadía: octubre de 2023Tipo de viaje: Viajé con amigos
Calidad/precio
Ubicación
Servicio
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Our room was very clean and comfortable with good air-conditioning. The food was freshly made to a high standard. Enjoyed lovely Sri Lankan cuisine and a dip in the pool.
We have been very well looked after. The owners are very friendly and kind. The staff were nice and helpful. Service with a smile. Thank you! Would love to visit again.
We have been very well looked after. The owners are very friendly and kind. The staff were nice and helpful. Service with a smile. Thank you! Would love to visit again.
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Fecha de la estadía: julio de 2023Tipo de viaje: Viajé con familia
Calidad/precio
Ubicación
Servicio
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
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S/ 93 - S/ 123 (Basado en tarifas promedio para una habitación estándar)
UBICACIÓN
Sri LankaProvincia del OesteNegombo
Los precios representan el precio promedio por noche proporcionado por nuestros socios y pueden no incluir todos los impuestos y cargos. Los impuestos y cargos que se muestran son solo aproximados. Consulta con nuestros socios para obtener más detalles.
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Preguntas frecuentes sobre Windmill Beach Villa And Hotel
¿Qué atracciones populares están cerca de Windmill Beach Villa And Hotel?
Algunas atracciones cercanas son St. Mary's Church (6.1 km), Negombo Fish Market (6.7 km) y DIANA Souvenirs (2.6 km).
¿Qué opciones de comidas y bebidas están disponibles en Windmill Beach Villa And Hotel?
Los huéspedes pueden disfrutar de restaurante durante su estadía.
¿Qué restaurantes hay cerca de Windmill Beach Villa And Hotel?
Algunos restaurantes bien ubicados son Salt Restaurant, TukTuk Wine & Dine y Edwin Restaurant.