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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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Viajero (236)
Habitación y suite (112)
Video (1)

Información

Ubicación
Limpieza
Servicio
Calidad/precio
EcoLíderes EcoSocio
Servicios del establecimiento
Piscina
Restaurante
Gimnasio / Sala de entrenamiento
Servicio a la habitación
Bar/Salón
Acceso sillas de ruedas
Centro de negocios con acceso a Internet
Conserje
Desayuno disponible
Hotel para no fumadores
Internet con cargo adicional
Lavandería de autoservicio
Limpieza en seco
Personal multilingüe
Piscina al aire libre
Salas de conferencias
Salas de reuniones
Salón de banquetes
Se admiten mascotas (Se aceptan perros / mascotas)
Servicio de lavandería
Servicio de traslado
Wi-Fi con cargo adicional
Wi-Fi pública
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Características de la habitación
Aire acondicionado
Microondas
Minibar en la habitación
Habitaciones aptas para discapacitados
Habitaciones para familias
Habitaciones para no fumadores
Kitchenette
Suites
Es bueno saberlo
ESTILO DEL HOTEL
Ubicado en el centro
Para la familia
CATEGORÍA DEL HOTEL
Enlaces a hoteles
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Oferta especial:Paquete en oferta
Ofertas en este hotel

Ubicación

Vista completa
88Bueno para peatones
Puntuación: 88 de 100
46restaurantesen un radio de 0.5 km
3atraccionesen un radio de 0.5 km
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5353 Westheimer Rd Across from the Galleria Mall, Houston, TX 77056-5474
Nombre/dirección en idioma local
Cómo llegar al establecimiento
Aeropuerto William P. Hobby, Houston21 km
Aeropuerto Internacional George Bush, Houston30 km
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1,119Opiniones
345Fotos
14Preguntas y respuestas
0Consejos sobre habitaciones
Calificación de viajeros
  • 684
  • 191
  • 102
  • 76
  • 66
Época del año
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  • español
Hotel muy bien ubicado muy cerca del mall, habitacion grande comoda y limpia, desayuno muy buena calidad. Atencion muy buena en general. El servicio de comida a la habitacion excelente. El front desk muy rapido y atento.
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Respuesta de hotel_mgmt_team_365, Manager de DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Respondida el 19 de feb. de 2019
We appreciate you choosing to stay with us at the DoubleTree, and we thank you for sharing your review. It is wonderful to read that our Uptown location, just steps to shopping and dining at the Galleria Mall, was perfect for your trip, and we are further delighted to hear that our friendly staff made your time with us effortless and enjoyable. We look forward to seeing you again the next time you are in Houston. All the best, The DoubleTree Team
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El personal de limpieza del hotel robo unos collares de mi esposa. No se puede dejar nada a la vista hay que guardar bajo llave. No hicieron la limpieza de la habitacion con el pretexto que estaba la señal de no molestar cosa que es mentira. El personal de front desk era
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Opinión obtenida en colaboración con DoubleTree by Hilton
Respuesta de hotel_mgmt_team_365, Manager de DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Respondida el 14 de feb. de 2019
Thank you for taking the time to speak with us by phone after your departure as well as address your feedback online. As we shared during our conversation, we are very sorry to learn of your lost necklace, and we regret that we were unable to locate it after cleaning your room. We are further disheartened to read that there were other aspects of your stay that fell short of expectation, and while we have not experienced any discrepancies with our rates such as the ones you mentioned, we invite you to reach out to us at wecare@dtsuites.com so that we may ensure that the total for your stay was correct. Thank you, The DoubleTree Team
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La cama no era buena. No funcionaba la calefacción y no tenía siquiera una frazada. La pase realmente mal. En cuanto al precio me pareció caro. Usamos el salón del piso 20 donde también nos congelamos
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Respuesta de hotel_mgmt_team_365, Manager de DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Respondida el 21 de nov. de 2018
Thank you for investing the time to share your feedback regarding your recent stay. Our staff works hard to ensure that all our guests are comfortable and well-accommodated while at the DoubleTree, and we sincerely apologize that your stay fell short of perfect. We would appreciate the opportunity to learn more about your experience and ask that you please reach out to us at wecare@dtsuites.com with your best contact information and additional details of your stay. We look forward to hearing from you. All the best, The DoubleTree Team
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Desde la llegada el personal muy amable, en recepción hablan perfectamente español lo cual facilitó el check in. Las habitaciones amplias y limpias, con todo lo necesario para tener una estancia placentera, pantalla plana, el baño con todas las amenidades, cuenta con
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Respuesta de hotel_mgmt_team_365, Manager de DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Respondida el 22 de oct. de 2018
We are delighted to learn that you felt right at home while at the DoubleTree and that our rooms were furnished with everything you needed for a pleasant stay. Thank you for sharing your kind words regarding our friendly service and prime Galleria location, and know that we value all of your additional feedback. We hope that we do have another chance to welcome you again one day, and look forward to seeing you in Houston again soon. All the best, The DoubleTree Team
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Nos atendió muy bien Armando y rico el desayuno con el Chef Tomas. El hotel está muy bien ubicado!! Caminas y solo cruzas la calle para llegar a el mall Galleria y también esta cerca del Medical al Center
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Respuesta de hotel_mgmt_team_365, Manager de DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Respondida el 13 de set. de 2018
Thank you for sharing your review and recommendation of the DoubleTree Houston by the Galleria. We are pleased to learn that our prime location across from the Galleria Mall and close to the Medical Center was perfect for your stay. It is a treat to receive your accolades regarding Armando’s exceptional service as well as the compliments to Chef Tomas, and we will share and celebrate your kind words with them. We thank you for choosing to stay with us and look forward to serving as your home-away-from-home again the next time your travels bring you our way. All the best, The DoubleTree Team
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Categorías de álbumes
Todas las fotosViajeroHabitación y suiteComedorPiscina y playaCentro de negocios y salones de eventos
Foto proporcionada por la gerenciaDoubleTree by Hilton Hotel & Suites Houston by the Galleria
King Room with Balcony
Foto proporcionada por la gerenciaDoubleTree by Hilton Hotel & Suites Houston by the Galleria
King Room with Balcony
Room 2511
Big room
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Correct, this is for unlimited in/out privileges. We charge you at the front desk for "overnight Parking" which equates to one charge for each day of your stay. This is in our garage. Hope this helps. We look forward to welcoming you to our hotel
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Super shuttle but we suggest booking this online before you leave NZ
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sevärdheter i närheten?
please go to our website doubletreesuiteshouston to see all the attractions
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How Far Is the Houston Rockets Stadium from there?
relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
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Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
Dear Sir, What you describe is indeed an unfortunate sequence of events. In thoroughly reviewing this with the team you mention I can share that this scenario was a result of your refusal to share your name and room # when requested. You refused, eventually sharing this only with law enforcement who in turn gave us this information. Please understand that a part of our obligation to all concerned is to ensure everyone on the hotel premises is either a valid guest or visiting a valid guest. This is for the security, protection of our team and guests as well as to ensure that our property continues to have the status of “Private Property” as outlined on the non-trespass notifications required by law posted at our entrances. We appreciate your loyalty and hope that you understand this request to simply ask for your name and room number and if shared when asked would not have resulted in any escalation. Thank you
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123
RANGO DE PRECIOS
USD 116 - USD 257 (Basado en tarifas promedio para una habitación estándar)
TAMBIÉN CONOCIDO COMO
doubletree suites by hilton houston by the galleria hotel houstondoubletree hotel houstondoubletree houston
UBICACIÓN
Estados UnidosTexasTexas Gulf CoastHouston
CANTIDAD DE HABITACIONES
476
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