I read a review for this hotel that said there were roaches in Feb 2021. Ater getting this hotel on Hotwire June 2021, I was hopeful the problem had been taken care of, NOPE. I'm not sure how hotel ratings work, but I don't believe this is a 3 star hotel (maybe the oceanfront part is). While it is very close to the beach, this part of the hotel is not oceanfront and has an exterior corridor next to the parking garage (maybe 10ft). Now the one about the roach.. When I called the night desk about the roach my son and I killed, they said it had to be verified and would send someone up. What? Verify that it's a roach, that it is dead, what? Is this a standard hotel policy or something they do often? The maintenance person came to verify the roach was a roach and offered to leave a can of bug spray. I was shocked they would offer to leave the can, like this happens often enough that I can have a can of bug spray courtesy of the hotel. We were offered to move rooms, but I wasn't sure if it would be any better. Because I used Hotwire, there was no chance of a refund, no offer of a meal, discount on a possible future stay, only to change rooms. Needless to say, I will not be using Hotwire again, nor will I ever come to this hotel again. There was a microwave and mini fridge in our room and the sheets were clean.…
No puedo quejarme, ¡es un buen punto! ¡Buen trabajo por todos lados! Mi estancia fue durante la semana inmediatamente posterior al Día del Trabajo. Realmente no necesitaba pedir mucho, pero el equipo demostró que les importaba. Ya listo para volver jajaja
Me había alojado aquí hace mucho tiempo y realmente ha mejorado. El servicio fue estupendo, la habitación estaba limpia y actualizada. Excelente ubicación con balcón con vista al paseo marítimo y al océano. ¿Qué más podrías querer?
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