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DebD escribió una opinión (agosto de 2021)
2 aportes
Virgin Voyages you seriously need to do some homework for the UK "Staycation" cruises. Scarlet Lady is a fabulous ship which has the potential to offer so much to its Sailors (passengers) but you have not researched the market well.

The crew were extremely pleasant and tried their hardest to satisfy their guests, although it was apparent that they were on a "learning curve", however that was ok after the year we have all just endured.

Entertainment was seriously lacking and the atmosphere lacked "team spirit" with little encouragement from the crew and the ambience was extremely quiet with very little background entertainment e.g. pianist, singer, musical entertainment in the relaxing drinking areas.

There was no apparent leadership of the vessel. Only twice did we hear from the Captain, the first and the last day when disembarking.

Unfortunately the Covid19 testing station was a total disaster with totally unacceptable waiting times, in excess of 3.5 hours. On a positive Virgin Voyages held up their hand and admitted they got this wrong and compensated their tired and frustrated guests with one evening of free drinks and onboard credit.

The App was not successful and I was unable to access the app for the duration of my cruise, as too did many other "sailors". This presented an assortment of problems, e.g. not being able to book restaurants or events.

To surmise, Virgin Voyages, you seriously need to improve your communication with your "sailors" and I hope that you take note of the reviews. The ship is wonderful and if utilised to its full could offer a first class "voyage experience".
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Fecha de navegación: agosto de 2021
Tipo de camarote: Balcony
Tipo de viaje:
Destino: Europe
Camarote
Gastronomía
Servicio
Piscinas y soláriums
Actividades a bordo
Entretenimiento
A buen precio
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Virgin Voyages Scarlet Lady

436 opiniones
 Todas las fotos (805)805
Vista completa
Viajero (805)
Restaurantes y bares (88)
Áreas comunes (71)
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Descripción general

Acerca de
Pasajeros: 2770   |   Tripulación: 1150
Cantidad de pasajeros por tripulación: 2.41:1
Lanzamiento: 2019   

Camarotes

Balcón
Tamaño del camarote: de 225 a 265 sq. ft.
Habitaciones conectadas: 14
Habitaciones aptas para discapacitados: 22
Cantidad máxima de pasajeros: 4
Cantidad de camarotes: 14
Calificación de viajeros
  • 302
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  • 14
  • 21
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