Bonito hotel - Villa Vulin

Dear Karyn,

we have to correct some of the things you said.
The maid isn't the owners wife.
The young lady called the taxi - the taxi arrived 15 minutes late. She didn't forget. She even told you she will have to talk to the taxi driver since he failed at picking you up. Forgot that? Seems so.
The keys were never lost - she put them in a place and never checked for it because she thought someone else from the staff has it, since it's used daily and not by her. Mistakes happen. Why even writing about it?
Keys are laid out on the reception for the guests to just take them instead of going behind the desk, when the reception is ''closed''. Nobody will enter your room. If someone wants to, they will be caught on tape.