I have never had problems with the tenants, the apartment is a small studio perfectly furnished and comfortable for two people, as confirmed by 90% of tenants who have stayed here. A good communication with you was impossible from the beginning and I only wrote you a message after your departure because there were broken things in the apartment. The tenant is entitled to claim things, but in good shape and with time to solve them. You wrote to see if you could stay a few more days, therefore I do not understand this contradiction. The management of the apartment is perfect, you bought a blanket, a coffee maker and a pan for you. The maintenance man turned to you to help you in what was necessary. And finally say that I am sorry that you have not been able to communicate well with me, I consider myself a clear, sincere and serious person and I have never had these problems with anyone, except the difficult communication with you. I do not have grandchildren, I am a woman of 40 years.